BEST PRACTICES WHEN: Thursday, March 19th, 2026 from 9am - 12:30pm WHERE: Glenwild Golf Club & Spa |
COST: $55/person (Includes coffee social, education and lunch)
OVERVIEW: Kathy O'Neal is a dynamic leader and speaker. She has presented at the CMAA World Conference and boasts over 25 years of private club experience. You are in for a treat! Kathy is bringing her best practices to our Chapter with regards to Establishing and Maintaining a Productive Membership Committee, New Member Onboarding, and Dynamic Club Programming. She asks that Mile High Chapter members also bring with them their "best practices" regarding the topics listed to enhance the discussion and provide an opportunity to learn from each other's successes.
EDUCATION TOPICS
Establishing and Maintaining a Productive Membership Committee
OVERVIEW: Kathy O'Neal is a dynamic leader and speaker. She has presented at the CMAA World Conference and boasts over 25 years of private club experience. You are in for a treat! Kathy is bringing her best practices to our Chapter with regards to Establishing and Maintaining a Productive Membership Committee, New Member Onboarding, and Dynamic Club Programming. She asks that Mile High Chapter members also bring with them their "best practices" regarding the topics listed to enhance the discussion and provide an opportunity to learn from each other's successes.
EDUCATION TOPICS
Establishing and Maintaining a Productive Membership Committee
- Provided "nominating forms"
- Sample "Role of the Membership Committee"
- Committee Member Commitment Forms
- Ideal profiles of prospective committee members
- Benefits of either group orientations or one-on-one orientations
- Key information to give and get from your new members
- Critical players to involve in the process
- Guaranteeing you launch them with comfort and confidence
- Establishing a Programming Committee
- Seasonal programming examples at their best
- Programming by areas of the club – golf, tennis, social, etc.
- Establishing a Programming Committee
TIMELINE: 9:00AM - 9:30AM: Coffee social and networking
9:30AM - 11:30AM: "Best Practices" -Kathy O'Neil
11:30AM - 12:30PM: Lunch
REGISTRATION: Please RSVP via the Chapter website or by emailing our Managing Director at [email protected] so that we have an accurate headcount for our reservation.
PAYMENT: You may mail payment, payable to "Utah Chapter CMAA" to our Chapter Treasurer at the remit to address below or submit payment via our online payment portal GO TO PAYMENT PORTAL:
Utah Chapter CMAA
C/O: Chad Pettingill
5224 N Winchester Drive
St. George UT 84770
Need an invoice? Please email Cortney Murphy.
9:30AM - 11:30AM: "Best Practices" -Kathy O'Neil
11:30AM - 12:30PM: Lunch
REGISTRATION: Please RSVP via the Chapter website or by emailing our Managing Director at [email protected] so that we have an accurate headcount for our reservation.
PAYMENT: You may mail payment, payable to "Utah Chapter CMAA" to our Chapter Treasurer at the remit to address below or submit payment via our online payment portal GO TO PAYMENT PORTAL:
Utah Chapter CMAA
C/O: Chad Pettingill
5224 N Winchester Drive
St. George UT 84770
Need an invoice? Please email Cortney Murphy.
About the speaker, kathy o'neAl
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- 25+ years of private club experience and Owner and CEO of Club, Resorts and Hospitality Consulting, LLC.
- Served as Senior Vice President of ClubCorp for over 25 years
- Authored research manuals for the National Golf Course Owners Association and the National Golf Foundation
- Twice named among "Most Influential Women in Private Club Industry" by Boardroom Magazine
- First woman to be invited to address the Chinese Club Managers Association.
- Served as Chief Development Officer for Catholic Charities Dallas for over two years. The organization assists over 100,000 in the Dallas community annually in the areas of homelessness, hunger, adoption, financial stability and disaster relief.
- Served on boards for MD Anderson Cancer Research Hospital, Executive Women's Golf Association, First Tee of Dallas and Executive Women's Roundtable.
- Received a BA from The University of Texas at Austin and an MBA from SMU
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